Anne Lester - Registered Manager

Hello my name is Anne and I am the manager at Arc community care. I have 15 years experiece working within a range of social care services and have a broad range of skills, knowledge and experience supporting local residents to live independently and safely within their own home and in the community.

 

I am passionate about delivering personal centred care to meet individual needs and safeguard vulnerable people from harm. I pride myself on delivering a quality service and working in partnership with multi disciplinary teams to ensure needs are met. 

 

I am qualified level 3 & level 5 in leadership & management and level 6 in professional supervision. I have an NVQ in health & social care, I have BSc degree in dementia studies & graduated with honours, I am qualified to train the workforce in basic life support and resusitation and have IOSH managing safely qualification. I previously designed and delivered in depth dementia and activity training courses to provider services and am proactive in professional development for the workforce.

 

I am proud of the caring and dedicated team at Arc community care and I am responsible for ensuring we comply with CQC regulations, legislation and delivering quality care. I welcome feedback from customers regarding the care we offer & customer experience. I offer a transparent approach and am open and honest about lessons learnt. Should you have any queries please do not hesitate to contact me and I will be happy to assist. 

 

My email address is anne@arccommunitycare.co.uk

 

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