Our Aims and Objectives

·        We aim to provide a professional, reliable and high standard of care and support, enabling you to remain in control and independent.  

·        We promote a culture of continuous improvement throughout and recognise and value you / your representative's contributions.

·        We promote and respect your privacy, dignity and human rights by placing your needs, wishes, preferences and decisions at the centre of the assessment, planning and delivery of service.

·        We have well-trained staff who respect your right to take informed risks, whilst balancing the need for preference and choice with safety and effectiveness ensuring you / your representative are involved in all aspects of decision making.

·        We aim to provide a service that is driven by your needs and aspirations by listening to you.

·        We aim to provide a comprehensive package of care, working with other agencies, to meet your needs and preferences.

·        The service we provide is based on a thorough assessment of needs and ongoing planning and review of your care, made in conjunction with care managers and other health care professionals.

·        We are committed to achieving our stated aims and objectives through reviewing our service. We welcome the feedback from you and/or your representative.