We aim to provide a professional, reliable, high standard of care and
support, enabling you to remain in control and independent.
We are committed to providing a quality service and to continuous improvement of the service we
We promote and respect your privacy, dignity and human rights by placing your needs, wishes,
preferences and decisions at the centre of assessment, planning and delivery of service.
We have well-trained staff who respect your right to take informed risks, whilst balancing the need
for preference and choice with safety and effectiveness ensuring you / your representative are involved in all aspects of decision making.
We aim to provide a service that is driven by the your needs and aspirations by listening to
We aim to provide a comprehensive package of care, working with other agencies, to meet the your
needs and preferences.
The service we provide is based on thorough assessment of needs and ongoing planning and review of
care and support, made in conjunction with care managers and other health care professionals.
We are committed to achieving our stated aims and objectives through reviewing our service. We welcome feedback from our service users and
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